Privacy Policy

1. Introduction

GlobalPartsHub Technology Sdn Bhd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our aviation marketplace platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

Name, email address, phone number
Company name and registration details
Job title and business information
Billing and payment information
Communication preferences

2.2 Automatically Collected Information

Device information and IP address
Browser type and operating system
Usage data and analytics
Cookies and similar tracking technologies

2.3 Business Information

Aircraft parts inventory and specifications
Transaction history and RFQ details
Supplier and buyer interactions
Documents and certifications

3. How We Use Your Information

Provide, maintain, and improve our platform services
Process transactions and send related information
Respond to your inquiries and provide customer support
Send administrative information and platform updates
Analyze usage patterns to enhance user experience
Detect, prevent, and address technical issues and fraud
Comply with legal obligations and enforce our terms
Market our services (with your consent where required)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Marketplace Participants: To facilitate transactions between buyers and suppliers
Service Providers: Third-party vendors who perform services on our behalf
Business Transfers: In connection with mergers, acquisitions, or asset sales
Legal Requirements: When required by law or to protect our rights
With Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

You have the right to:

Access and receive a copy of your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing activities
Data portability to another service provider
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with a supervisory authority

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the platform after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

GlobalPartsHub Technology Sdn Bhd
Unit 22-16, Q Sentral, 2A, Jalan Stesen Sentral 2
Kuala Lumpur Sentral, 50470 Kuala Lumpur
Email: privacy@globalpartshub.com
Phone: +65 6789 1234